FAQ Cybersecurity

Timeline penetration testing: Web Application Pentest (2-4 minggu), Mobile App Pentest (iOS/Android, 2-3 minggu), Network & Infrastructure Pentest (1-2 minggu), API Security Testing (1-2 minggu), Cloud Security Assessment (2-4 minggu), Red Team Operations (2-4 minggu). Timeline termasuk reconnaissance, vulnerability assessment, exploitation, post-exploitation, comprehensive reporting, dan remediation guidance. Kami juga menyediakan fast-track service untuk kebutuhan urgent.

Ya, kami memiliki Incident Response Team 24/7 siap menangani ransomware dan cyber attacks. Layanan: immediate containment, malware analysis, threat eradication, data recovery assistance, digital forensics investigation, post-incident recommendations. Response SLA < 15 menit untuk triage, mobilisasi tim dalam 1-2 jam untuk critical incidents. Kami menyediakan Incident Response Retainer untuk priority response guarantee. Hotline darurat: +62 819 3128 0803.

SOC adalah pusat monitoring keamanan 24/7/365 dengan security analysts yang menggunakan SIEM, threat intelligence, dan advanced analytics untuk mendeteksi dan merespons ancaman real-time. Services: log monitoring, threat hunting, incident response, vulnerability management, security reporting. SOC mencakup MTTR < 15 menit, proactive threat hunting, SOAR automation, dan threat intelligence integration. Ideal untuk organisasi yang membutuhkan continuous security monitoring.

Pricing SOC mulai dari Rp 50 juta/bulan untuk Business Hours Coverage, After Hours Coverage, hingga 24/7 Full Coverage dengan proactive threat hunting dan detection engineering. Pricing tergantung coverage window (business hours, after hours, weekend, 24/7), jumlah log sources, data volume, dan level support. Kami menawarkan flexible packages dan co-managed SOC. Hubungi kami untuk free assessment dan customized quotation.

Red Team Operations mencakup full kill-chain adversary emulation menggunakan MITRE ATT&CK TTPs: assume-breach scenarios, lateral movement testing, Active Directory exploitation, privilege escalation, social engineering & phishing campaigns, credential harvesting, ransomware simulation, data exfiltration testing, physical security assessment. Deliverables: executive impact report dengan risk quantification, technical findings dengan replay evidence & IoCs, prioritized remediation roadmap, detection gap analysis. Duration 2-4 minggu.

Red Team: offensive security yang mensimulasikan attacker untuk menemukan kerentanan melalui adversary emulation. Blue Team: defensive operations yang memonitor, mendeteksi, dan merespons ancaman 24/7 dengan SOC. Purple Team: kolaborasi Red-Blue Team untuk meningkatkan detection coverage melalui detection gap analysis, alert validation, dan rule engineering. Purple Team menghasilkan higher detection coverage dan reduced false negatives melalui continuous uplift.

UU PDP Compliance roadmap: gap analysis terhadap UU 27/2022, personal data inventory & data mapping (Article 16-17), Privacy Impact Assessment (PIA/DPIA), consent management implementation (Article 20-21), Data Subject Rights (DSR) implementation (Article 6-9), cross-border data transfer compliance (Article 56), breach notification procedures ke Kominfo (Article 62), DPO appointment, privacy policy Bahasa Indonesia, technical security measures (Article 39-40), vendor compliance & processor agreements. Timeline implementasi 90 hari.

CSIRT (Computer Security Incident Response Team) adalah tim khusus untuk menangani cyber security incidents. Indonesian regulations (OJK, BI, Kominfo, BSSN) mewajibkan critical infrastructure memiliki CSIRT. Implementasi mencakup: organizational design & charter, team recruitment & training, incident response playbooks & SOP, 24/7 monitoring, coordination dengan ID-CSIRT/BSSN, vulnerability disclosure program, integration dengan SIEM/SOAR. CSIRT memastikan rapid incident response (MTTR < 1 hour) dan regulatory compliance.

Ya, kami menyediakan comprehensive cloud security: Cloud Security Assessment untuk AWS, Azure, GCP; misconfiguration detection & remediation; IAM security review & privilege escalation testing; S3/Blob/GCS security audit; cloud compliance mapping (CIS Benchmarks, NIST, PCI-DSS, HIPAA); CSPM (Cloud Security Posture Management) implementation; container security (ECS, EKS, AKS, GKE); serverless security (Lambda, Azure Functions); multi-cloud security architecture review; continuous monitoring & threat detection.

DevSecOps Integration mencakup: CI/CD pipeline security (Jenkins, GitLab, GitHub Actions); SAST (Static Application Security Testing) automation; DAST (Dynamic Application Security Testing) integration; SCA (Software Composition Analysis) & dependency scanning; container security scanning (Docker, Kubernetes); secrets scanning & automated rotation; Infrastructure-as-Code (IaC) security (Terraform, CloudFormation); automated compliance validation; policy-as-code; security feedback loops & shift-left practices. Automated security testing at scale across SDLC.

Harga penetration testing mulai dari Rp 15 juta tergantung scope dan complexity: Web Application Pentest (Rp 15-50 juta), Mobile App Pentest (Rp 20-60 juta), Network Pentest (Rp 25-75 juta), Cloud Security Assessment (Rp 30-80 juta), Red Team Operations (Rp 100+ juta). Pricing termasuk comprehensive testing, detailed technical report dengan PoC exploits, executive summary, remediation guidance, dan free retest. Annual subscription packages tersedia dengan discount hingga 25%.

Ya, kami menawarkan annual subscription packages dengan benefits: multiple pentest per tahun (quarterly/semi-annual), discounted rates (up to 25% savings), priority scheduling, unlimited consultation, faster turnaround, continuous vulnerability monitoring. Kami juga menyediakan Incident Response Retainer untuk 24/7 breach response guarantee dengan pre-paid hours bank, guaranteed SLA < 1 hour, dan executive crisis management. Ideal untuk meet compliance requirements dan change management cycles.

Keunggulan kami: (1) Elite security teams dengan certifications (OSCP, CISSP, CEH, CISM, ISO 27001 Lead Auditor), (2) 24/7 SOC operations dengan MTTR < 15 menit, (3) Deep expertise across Red Team, Blue Team, Purple Team, dan Security Engineering, (4) Specialized experience di APAC region dan Indonesia regulatory compliance (UU PDP, CSIRT, OJK, BI, Kominfo), (5) Measurable security outcomes dengan quantifiable risk reduction, (6) Technology partnerships (Wazuh, Elasticsearch, N8n, AWS, Docker), (7) Comprehensive coverage dari advisory hingga implementation & managed services.

Ya, absolute confidentiality dijamin. Kami menandatangani Non-Disclosure Agreement (NDA) sebelum testing. Data testing disimpan securely dan dihapus setelah project sesuai retention policy. Report diberikan dengan encryption dan watermark. Kami comply dengan ISO 27001 untuk information security management. Akses findings dibatasi untuk authorized personnel only. Professional ethics dan client confidentiality adalah foundation dari services kami.

Ya, kami menyediakan free initial consultation (60 menit) dengan senior security consultant untuk memahami security posture, compliance requirements, dan business objectives. Free trial tersedia untuk qualified prospects: vulnerability scanning demo, SOC monitoring trial (7 days), security assessment sample. Kami juga menyediakan free security resources (whitepapers, guides, webinars). Hubungi kami untuk schedule free consultation atau demo.

Ya, kami memiliki special pricing untuk startups (early-stage funded companies), NGOs, educational institutions, dan government agencies. Discount hingga 20-30% dari standard rates tergantung project scope dan organization type. Kami percaya cybersecurity should be accessible untuk semua organizations. Contact us dengan menyebut program ini untuk eligibility check dan special quotation.

Harga all-inclusive mencakup: pre-engagement consultation & scoping, comprehensive testing (manual + automated tools), detailed technical report dengan Proof of Concept (PoC) exploits, executive summary untuk C-level, prioritized remediation guidance dengan CVSS scoring, presentation findings kepada technical & management teams, Q&A sessions, free retest untuk verified fixes (30 hari after remediation). Report tersedia dalam Bahasa Indonesia dan English. No hidden fees.

Security testing tools: Penetration Testing (Burp Suite Pro, Metasploit, Nmap, Wireshark, SQLMap, OWASP ZAP), Mobile Security (MobSF, Frida, Objection, APKTool), SIEM & Monitoring (Wazuh, Elasticsearch, Kibana, Splunk), Vulnerability Management (Nessus, OpenVAS, Qualys), Cloud Security (Prowler, ScoutSuite, CloudSploit), Container Security (Trivy, Docker Bench), Code Analysis (SonarQube, Semgrep, Snyk), Threat Intelligence (MISP, Abuse.CH). Kami juga develop custom tools dan exploit scripts sesuai kebutuhan testing.

Ya, kami menyediakan social engineering testing sebagai bagian dari Red Team Operations: phishing campaigns (spear phishing, whaling), vishing (voice phishing), SMS phishing (smishing), physical security testing (tailgating, badge cloning), USB drop attacks, pretexting scenarios. Testing mencakup email security awareness, user behavior analysis, credential harvesting simulation, dan security awareness training recommendations. Semua testing dilakukan dengan pre-approved scope dan legal authorization.

Data protection protocols: (1) NDA & confidentiality agreements signed, (2) Secure communication channels (encrypted email, VPN), (3) Data minimization - hanya collect data yang necessary, (4) Secure storage dengan encryption at rest, (5) Access controls - limited to authorized personnel, (6) Secure deletion setelah project completion sesuai retention policy, (7) Compliance dengan ISO 27001 dan UU PDP, (8) Client approval required untuk sensitive operations, (9) Watermarked reports untuk prevent unauthorized distribution.

Ya, professional penetration testing aman untuk production systems dengan proper precautions: (1) Rules of Engagement (RoE) yang jelas define scope, targets, dan exclusions, (2) Testing schedule di luar jam peak hours jika diperlukan, (3) Continuous communication dengan client team, (4) Backup verification before testing, (5) Gradual exploitation approach, (6) Rollback plan untuk setiap action, (7) Emergency contact procedures, (8) Staging environment option untuk highly sensitive systems. Kami memiliki insurance coverage untuk professional liability.

Yes. Our Blue Team and SOC operate 24/7/365 for monitoring and incident response.

Indonesia (Jakarta, Surabaya) and Singapore, with regional coverage across APAC.

We run monthly webinars on emerging threats and best practices.

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Standard and premium 24/7 support tiers, with dedicated success for enterprise.

We offer guided demos and pilots upon request.